The Counselling Centre


The Counselling services at the Tata Institute of Social Sciences, Mumbai, began in mid-90's and are a part of Student Support Services. The Counselling Centre has been providing services like individual counselling and developmental group activities for TISS students and staff. It is open six days a week and its hours are adapted to students needs. The Counsellors help the students in their day-to-day concerns and also enhance their overall functioning. Workshops on topics relevant to increasing the capacities of the students are regularly conducted by the Counsellors. The Counselling services are available only for TISS students and staff. They are not available for the general public.Top ]


The Counselling Centre services are available from 12.00 pm to 10.00 pm from Monday to Friday and on Saturday, from 12pm to 8 pm, at the Mumbai Campus.

They can be contacted on Ext: 5612/5914 or on e-mail: counsellors[at]tiss[dot]edu for appointments.

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Main Campus: The Counselling Centre, Health Centre, Ground Floor, Main Campus, TISS
25525000, Extn: 5612

Naoroji Campus: Hostel No.5, Naoroji Campus, TISS
Contact: 25525000, Extn.: 5914
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The Counselling Team

The Counselling team in Mumbai Campus consists of three Full-time Counsellors and two Part-time Counsellors who provide Mental Health services to students and staff. They are available on call at other times. An advisory board nominated by the Director supports the functioning of the Counselling Centre.

Full-Time Counsellors
Ms. Swapna Redij
Ms. Rinku Das
Ms. Rupal Tapadia
Part-Time Counsellors
Ms. Bindiya Hosabettu
Ms. Priya Pai

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The process of Counselling:

Counselling is a systematic process involving the following steps:

  • Counselling provides a safe and trusting environment.
  • It helps the person understand their concerns clearly and resolve them.
  • The counsellors listen to students/clients issues/concerns in a non-judgmental manner.
  • Counsellors help clients to generate solutions to their problems.

Thus, counselling helps people to move towards their goals. It also helps people to enhance their overall well being.[ Top ]

How to make an appointment?

You can come personally, call or e-mail the counsellors for an appointment to share your concerns, improve upon your skills and well-being or just chat.[ Top

Other Activities of the Counselling Centre: 


A fun event in the form of a ‘Mela’, 'Celebrating Life' was organized in March 2010. The positive response it received from students led to another ‘Mela’, 'Celebrating Relationships' that was organized in November 2010. Following that many Melas with various themes like, 'Celebrating Differences', 'Celebrating Love' and so on have been organized. In July 2014, the Mela was themed 'Celebrating Change'.

The objective of the Mela, is to create an informal platform to reach out to students through various fun-activities to help them de-stress. Students, faculty members and staff all join in the fun. It also serves as a platform to disseminate information on emotional health and hygiene and to introduce the Peer Supporters to the larger student body. [ View Album ] [ Top

The Peer Support Training Programme

Research has shown that students of all ages often seek out their peers first, when they need to discuss a problem. Student Peer referrals have always featured as a form of referral and have provided valuable assistance in identification. The Peer Support Training for students is being conducted since 2008, by the TISS Counselling Centre. This has resulted in creating a pool of volunteer Peer Supporters amongst students. The Peer Support Training equips students to be better listeners, provide support and refer students who may be experiencing more severe problems. It is a preventive programme, which complements the Counselling services.

For the academic year 2014-15, more than 15 student Peer Supporters were identified and trained. The Peer supporters have also been actively involved with other activities of the Centre like the “Mela”, “Treasure Hunt” and other creative and awareness builing activities. During the current Academic session of 2015-16, 40 student volunteers have completed the Peer Support Training. [ View Album ] [ Top ]

Mental Health Week

The Counselling Centre observes the Mental Health Week each year. This is done by organising different kinds of events – creative, knowledge & awareness based. In the last year, Essay competition, Poster competition and PPT competition, and video screenings were organised. Other than that creative activities like clay modelling, drawing and games were also organised. Students and staff both participated in these activities. [ View Album ] [ Top ]

Stress Buster Activities

The Counseling Centre organises Stress-buster activities, all-round the year, but especially before exams and towards the end of the year when students are most stressed due to academic deadlines. The activities are creative – like freehand drawing and painting, making sculptures with clay-doh, playing a musical instrument etc, and various games like Twister, Jhenga and many other one-minute games. The idea and aim is simple – busting students' stress and providing them a platform to take a break and do something fun and interesting while at it. The students thoroughly enjoy these activities and ask us to do it more often. [ View Album ] [ Top ]


The Counseling Centre organizes and conducts various workshops for students. They have been a good medium for addressing various student concerns and helping them to acquire information on a wide range of issues. The workshops also serve as a medium through which the students interact with the Counsellors and makes them comfortable to approach the Centre.

The various methodologies used are discussions, role-plays, audio-visuals and lectures. In the year (2014-15), some of the workshops conducted were on 'Adjustment', 'Time Management and Managing Test Anxiety', 'Building Resilience' and on 'Understanding Relationships'. The last, covered aspects of communication, assertiveness and sexuality in relationships.Top ]


The Counselling Centre started a new initiative in January 2015 – An E-bulletin of the Centre called 'TISS Bytes'. This e-bulletin aims to reach out to all students and covers various issues that they may be grappling with in their daily lives. Each month calls for a different theme and last year we covered different subjects like – Personality, Interview and placement tips, handling family and romantic relationships, facing exams, Travel, a Holi special on colours and so on. The e-bulletin is emailed every fortnight and has been very well-received by everyone at TISS. We encourage students to contribute towards the bulletin.[ Top ]

Other Activities

 Apart from the above, the Centre regularly keeps innovating and organising different activities all throughout the year. Some of these are:

  • Meditation and Relaxation sessions
  • Treasure Hunt
  • Self-Reflection Activities
  • Different Contests
  • and many more.[ Top ]

Reading Material  

  1. Changing Views on Marriage and Family
    Type: materialTypeLabelBookPublisher: Madras B.G. Paul & Co. 1935Subject(s): Family RelationshipsSummary: Merchant, K.T.: Changing Views on Marriage and Family. Madras. B.G. Paul & Co., 1935. -- (173 M55C 001092)
  2. Personality and the Family
    Type: materialTypeLabelBookPublisher: New York D.C. Health & Co. 1935Subject(s): Family RelationshipSummary: Hart, E.B. & Hart, H.: Personality and the Family. New York. D.C. Health & Co., 1935. - -(173 H37P 001365) 173 H37P (Browse shelf)
  3. Personal Relationships
    Type: materialTypeLabelBookPublisher: London Allenson & Co. 1938Description: Hb.Subject(s): Psychology | Adult MaturitySummary: Surflect, F.M.: Personal Relationships. London. Allenson & Co., 1938. -- (136.52 S94P 003798) 136.52 S94P (Browse shelf)[ Top ]
  1. Dynamics of Prejudice
    Type: materialTypeLabelBookPublisher: New York Harper & Bros. 1950Subject(s): Social Psychology | PrejudiceSummary: Bettelheim, B. & Janouritz, M.: Dynamics of Prejudice. New York. Harper & Bros., 1950. --(301.15 B50D 007646) 301.15 B50D (Browse shelf)
  2. Race, Prejudice and Education - Bibley, C.
    Type: materialTypeLabelBookPublisher: London Heinemann Educational Books 1959Description: Hb.Subject(s): Race | Prejudice | EducationSummary: Bibley, C.: Race, Prejudice and Education. London. Heinemann Educational Books, 1959. --(323.1 B51R 013680) 323.1 B51R (Browse shelf)
  3. Children and Prejudice - Aboud, F.
    Type: materialTypeLabelBookPublisher: U.S.A. Basil Blackwell 1988Subject(s): Psychology | Prejudice | Child PsychologySummary: Aboud, F.: Children and Prejudice. U.S.A.. Basil Blackwell, 1988. --(136.734 A14C 073473) 136.734 A14C (Browse shelf) [ Top ]
  1. Psychology of Perception- Havnlyn, D.
    Type: materialTypeLabelBookPublisher: London Roultledge 1957Subject(s): Psychology Of PerceptionSummary: Havnlyn, D.: Psychology of Perception. London. Roultledge, 1957. --(152 H21P 012058) 152 H21P (Browse shelf) [ Top ]
  1. Observational Studies of Social Behaviour- Thomas, D.S; Arrington, R.E; Loomis, A.M.
    Type: materialTypeLabelBookPublisher: Yale Institute Of Human Relations 1930Subject(s): Social Psychology | Observational StudiesSummary: Thomas, D.S., Loomis, A.M. & Arrington, R.E.: Observational Studies of Social Behaviour. Yale. Institute Of Human Relations, 1930. --(301.15 T36O 001464) 301.15 T36O
  2. Factors Determining Human Behaviour - Harvard University.
    Type: materialTypeLabelBookPublisher: Masachusetts Harvard University Press 1937Subject(s): Psychology Of PersonalitySummary: Harvard University.: Factors Determining Human Behaviour. Masachusetts. Harvard University Press, 1937. --(137 H38F 001703) 137 H38F
  3. Torn Apart- The True Story of a Childhood Lost
    James Patterson[ Top ]
Self help
  2. The Undiscovered Self - Jung Carl Gustav.
    Publisher: London & New York Primus Books 2012ISBN: 0415278392
    150.1954 J96T (Browse shelf)[ Top
  1. Gender Roles and Power- Blumen, J.L.
    Type: materialTypeLabelBookPublisher: New Jersey Prentice Hall 1984Subject(s): Sexes In Society | Gender RolesSummary: Blumen, J.L.: Gender Roles and Power. New Jersey. Prentice Hall Inc., 1984. --(301.424 L65G 064085) 301.424 L65G
  2. Understanding Gender
  3. Effect Of Gender Stereotypes On Explicit And Implicit Career Preferences- Gadassi, Reuma; Gati, Itamar.
    Type: materialTypeLabelArticlePublisher: Subject(s): Occupational Choice | Carrer Preferences | Gender Differences(COUNSELING PSYCHOLOGIST, Vol.37(6), August,2009,pp.902-922.) --(305.03 ) 305.03 (Browse shelf) [ Top
  1. Interpretations of Dreams - Freud, S.
    Type: materialTypeLabelBookPublisher: London George Allen & University 1952Subject(s): DreamsSummary: Freud, S.: Interpretations of Dreams. London. George Allen & University, 1952. --(131.34 F90I 013364) 131.34 F90I (Browse shelf) [ Top ]
  1. Techniques for Efficient Remembering- Laird, D.A and Eleanor, C.
    Publisher: New York Mcgraw - Hill Book Co 1960Subject(s): Techniques | Memory Processes | General PsychologySummary: Laird, D.A and Eleanor, C.: Techniques for Efficient Remembering.. New York. Mcgraw - Hill Book Co, 1960. --(154 L13T 043941)154 L13T (Browse shelf)[ Top ]
  1. 1. How to Stop Worrying and Start Living - Carnegie, D.
    Type: BookPublisher: New York Pocket Books 1963Summary: Carnegie, D.: How to Stop Worrying and Start Living. New York. Pocket Books, 1963. --(171.4 C19H 030075)
    171.4 C19H (Browse shelf)[ Top ]


  1. What is Counselling?
    Counselling is a process between an individual and the Counsellor that helps the individual to overcome difficulties and change maladaptive or unhealthy emotional, behavioural or cognitive aspects. This leads to a more adaptive pattern of thought and behaviour and a satisfactory change in the individual. Thus, Counselling is an enabling process that provides alternative ways to think, feel and behave in a healthier manner. [ Top ]

  2. Who needs Counselling?
    It is a common myth that, Counselling is only for  people who are very disturbed. In fact, Counselling can be helpful for any person, who can think, feel and behave appropriately most of the times but sometimes, may require help to enhance, develop, change or improve his/her condition. Students, working professionals, couples or parents are some of the people who seek Counselling. [ Top ]

  3. How do I know if I need to see a Counsellor?
    When a person experiences negative emotions such as sadness, hopelessness, frequent worrying, difficulty in daily functioning for a significant period of time and cannot cope with it or if the person wants to enhance the way he/she feels, thinks or behaves at any given point of time, he/she can visit the Counsellor by taking a prior appointment. Some of the concerns with which people approach a Counsellor are prolonged sadness, worry, anxiety, indecisiveness, anger, lethargy, procrastination and so on. [ Top ]

  4. Who will know that I am coming for Counselling?
    Only the Counselling Centre would be in the know of this. For all those who seek Counselling, confidentiality is maintained regarding their personal information, which is not disclosed to any person, group or authority without his/her consent. In cases of emergency such as, when there is threat to life of self or others, the principle of shared confidentiality will operate in the interest of the person concerned. [ Top ]

  5. How will I benefit from Counselling?
    Counselling is a process in which the individual and the Counsellor work towards a common goal which is beneficial for the individual. This can lead to a satisfactory and beneficial change in the thoughts, feelings and behaviour of the individual. It can enable him/her to cope with unmanageable situations in the best way possible. The process helps to enhance the overall well-being of the individual. [ Top ]

  6. How long will I need to come for Counselling?
    The duration of the Counselling process differs for each individual. It depends on the complexity of the concerns that the individual has and his/her participation in the process. On an average, Counselling sessions can extend between 2-6 sessions. [ Top ]

  7. What are the timings of the Counselling Centre and where is it located?
    The Counselling Centre operates from Monday-Saturday from 11.30 a.m to 7.30 p.m in both Main & Naoroji Campus. It is located in the Health Centre in the Main Campus and in Hostel No.5, in the Naoroji Campus. [ Top ]

  8. Are there any charges for Counselling sessions?
    There are no fees. The Counselling service is a free service that is provided by the Institute for TISS students and staff. [ Top ]

  9. Will the Counsellor prescribe medication?
    Counsellors are not authorized to prescribe medications. Based on the Counsellor's assessment if needed, the individual may be referred to the Psychiatrist, for evaluation and further treatment. This is done with the consent of the individual. [ Top ]

  10. Can I request a specific time or day for my Counselling?
    Yes, we will try to accommodate your request as much as possible, but as evening Counselling appointments are in limited supply, we give first priority to students, who are unable to attend during the day because of their classes or fieldwork. [ Top ]

  11. Can I request a specific Counsellor?
    Again, we will try and accommodate your request, subject to the availability and schedule of the Counsellor. Appointments are given based on the appointment queue, Counsellor availability and an assessment of your concern in the Access Form. [ Top ]

  12. Does my problem have to be a serious one to see a Counsellor?
    No, many personal, relationship or identity concerns can be helped through Counselling. Seeing a Counsellor is about making a positive choice to get the help that you need. And the sooner you do that the better, when something is relatively minor, so that it can be resolved quickly and not grow into a more serious concern. [ Top ]

  13. Will records be kept about my Counselling?
    Yes. In accordance with professional practice, the Counselling Centre maintains records and keeps statistical information on clients. Individual Counsellors make notes about sessions. All interactions between students and Counsellors such as, Counselling sessions and/or reports are kept confidential and not shared with anybody. This information cannot be sought or obtained by anyone under RTI as it is a confidential document. [ Top ]

  14. Will Counselling be confidential?
    A. Yes, anything discussed within the Counselling session will remain private and confidential. Counsellor cannot reveal what is said in a Counselling session and cannot give evidence in Court about what has been said in the Counselling session.

    These confidentiality provisions, however, are limited where there is a need to:

    • Protect a child or children.

    • Prevent or lessen a serious or imminent threat to life, health or property.

    • Prevent the commission or likely commission of a crime.

    • Prevent violence or a threat of violence to a person or property.[ Top ]

  15. What if I am worried about someone else?
    If you are worried about a peer, friend, partner, or relative, you are welcome to arrange a single consultation session to discuss your concerns. We can explore referral options together.
  16. What are the kinds of concerns for which people seek Counselling?
    Any concern or experience, from an everyday concern to a unique circumstance or situation (like a separation) can constitute a reason to seek help from a Counsellor. Counselling addresses concerns across many life stage events and circumstances.

    Common reasons why people seek out Counselling include:

    • Relationship difficulties, e.g. frequent fights, extramarital affairs, sexual worries, loss of intimacy.

    • Illness, grief and loss.

    • Life transition and adjustment issues.

    • Personal growth and understanding.

    • Addictive behaviours.

    • Sexuality and gender identity.

    • Anxiety, stress or Depression.

    • Individuals or couples considering marriage.

    • Separation or divorce issues.

    • Loneliness.

    • Violence and abuse in the relationship.

    • Workplace problems, retrenchment or retirement.[ Top ]

  17. What are the different Counselling approaches used at the TISS Counselling Centre?
    Counsellors use a range of different Counselling and therapeutic approaches and Counselling ‘modalities’ to offer assistance to you such as, Rogerian model of Psychotherapy, Cognitive behavioural therapy, Rational Emotive Behaviour therapy, and Supportive Psychotherapy.[ Top ]